WILL MY FIRST MONTH BE PRORATED?
Yes, your first month of rent is prorated! Please refer to your Move-In Charges Statement that was previously emailed to you. If you have any questions regarding billing or payment, please email Frame Med Center for assistance.
CAN I HANG ITEMS ON THE WALL?
Of course, we want you to express yourself in your new home! Command strips, thumbtacks and small nails/screws are permitted. Please note that excessive damage to the walls (unfilled holes, dry-wall damage, discolored touch-up paint, etc.) will result in move-out charges.
CAN YOU TELL ME MORE ABOUT CONSTRUCTION AT FRAME MED CENTER?
Frame Med Center is a brand-new community with move-in ready homes. To accommodate high rental demand, our property is opening in phases. This means, there will be ongoing construction in our neighborhood to complete the community in different sections. All construction will be completed in areas separate from your home section.
For additional information regarding construction, please refer to the Construction Addendum in your Lease Agreement or contact our management team.
WHAT IS ALREADY IN MY HOME?
Each home is equipped with stainless steel kitchen appliances, luxurious plank flooring, quartz countertops, and designer cabinets. Our landscaping team also provides lawncare, so you can relax.
HOW DO I PAY UTILITIES?
You will set up your utilities through the providers listed on your utility quote sheet or emailed welcome letter. All payments will be paid directly through them and not to our community.
WHAT KIND OF STOVES DO YOU PROVIDE?
Our Samsung, stainless steel, gas stoves are perfect for creating the perfect meal.
DO YOU ALLOW PETS?
Yes! Our spacious yards and bark park are perfect for your furry friends! We allow pets with breed and weight restrictions, if you are unsure about your pet’s breed, please contact management for more details on our parameters.
IS THE POOL OPEN ALL YEAR ROUND?
Yes, our amenities are available for you to enjoy every day of the year!
HOW CAN I ACCESS THE CLUBHOUSE/FITNESS CENTER?
You will have full amenity access through a key fob that you will receive upon move in! The fob will unlock the doors during the available hours.
DO I NEED TO RESERVE THE GRILL AREA AT THE POOL?
No, all amenities at Frame Med Center are first come, first served.
WHAT IS JETTY?
Jetty Deposit is an innovative, hassle-free approach to paying a security deposit. Instead of paying a cash security deposit at the beginning of your lease term, you can opt for Jetty Deposit, which allows you to pay a fraction of the amount—and get back to enjoying your property immediately.
HOW MUCH IS THE JETTY DEPOSIT?
When you apply, Jetty will ask for basic information about your new place and yourself. As part of the application, they also collect your SSN and do a “soft” credit check (which doesn’t impact your credit score!). This will determine an upfront price that won’t change.
WHERE CAN I GET MORE INFORMATION ABOUT JETTY?
You can visit JETTY for further information about the program.
SMART HOME FEATURES
WHAT SMART HOME FEATURES DOES THE HOME OFFER?
Each home features Smart Home Technology such as Smart Lights, Smart A/C Thermostats, Smart Garage Opener, and Smart Locks.